Please, mind that our Support Team is ready to provide you with timely and efficient professional assistance. Be sure that we will find the best convenient solution for your query. We will gladly review your problems per your contacting us via following means:

Support Department:
Ticket System: http://template-help.com/tickets
Technical support: support@template-help.com

Phone: 1-518-312-4147
           1-518-320-8715

Billing Department:
e-mail: billing@template-help.com
Phone: 1-518-312-4171
1-518-320-8714

Please, give it 12-24 hours for our Support Team to get back to you on the problem.

Requests for a refund are accepted at billing@template-help.com within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please, make sure your request does not contradict our Terms and Conditions. Please make sure that you have carefully read 'sources available' section.

The refund is issued to you after we receive a Waiver of Copyright signed by you. A copy of the document is sent to you at once after review of your refund request. Please, acknowledge that by mutual consent Exchange can be done to avoid a Refund.